Shipping policy

Shipping Policy - BM Aroma

Thank you for trusting BM Aroma. We strive to provide the best shopping experience and ensure your orders are delivered with the highest quality and as quickly as possible.

1. Order Confirmation & Processing

  • Once your order is confirmed upon full payment, the approval and processing procedures begin immediately.
  • Preparation time depends on the confirmation timing and warehouse workflow.
  • Shipping procedures start as soon as packaging and preparation are completed.

2. Available Shipping Carriers

We offer you the freedom to choose the carrier that best suits your needs in terms of cost and speed:

  • Standard Shipping: Available via FedEx and JT Express. These are reliable options for tracking. Delivery is usually within 24 hours, but may take up to a week in rare cases, especially for remote villages.
  • Other Carriers: You can select alternative shipping companies based on your preference and service availability in your area.

3. Other Shipping Services

If you wish to receive your order urgently, we offer the following options:

• Fighter: Known for high speed, but please note they may be less committed to specific timings due to workload and courier handling.

• Wasallaha (Express Mail): An excellent and fast option; delivery is typically within 24 hours, and up to a week for remote areas.

• Bosta: A premium fast option with delivery usually within 24 hours.

4. Order Tracking

You can easily track your order status and shipping details directly through our website.

Important Note: At BM Aroma, we deal with shipping companies as a third-party intermediary. Your interest is our top priority, and we constantly coordinate with them to ensure your shipment arrives in perfect condition.